Fun read, though occasionally (& deliberately) provocative. Lutz is no fan of sacred cows, and he’ll skewer one or two of yours along the way.
This is basically a high-level account of Lutz’ most recent GM stint, from 2001 to 2009. He spent the decade making war on the place’s culture; in particular, he attempted to move Design back to the organizational center. To all appearances, those efforts are the reason the company’s made a successful turnaround since the economy tanked and the American auto industry nearly died.
Worth reading. Lutz is actually nearly as good as he thinks he is.
This short review was originally published on LibraryThing.