Bugs: some testing notes

Joe Bork talks about shipping buggy software:

The decision not to take the fix was a difficult one, because we all want to ship a completely bug-free product. Given the cost to develop, implement, and test the fix, the time available, the severity of the bug, the worst-case scenario for not fixing it, and the relative priority of other issues at hand, we wound up making the painful decision to not fix this bug, and a handful of others. Given all of those factors, I think we made the right choice. In the meantime, I think we have a reasonable workaround.

Incessant Ramblings/The anatomy of a bug

Where I work, testing sometimes leads to debates about law and policy. Except for that little thing, Joe’s got the story nailed down tight. Only it ain’t tight at all. It’s chaos.